Declaration of Patient’s Rights

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In order for patients to benefit maximally from the process and to recognize the importance of collaborating with healthcare professionals, the Medical Council, Nursing Council, Pharmaceutical Council, Dental Council, Physical Therapy Council, Medical Technology Council, and the Committee on Art of Healing have jointly issued a declaration to certify patients’ rights and codes of practice.

This declaration was made on the 12th of August, 2558 B.E., and is as follows: 

  1. Every patient has the basic right to receive nursing care and healthcare in accordance with professional standards from healthcare professionals, without discrimination as prescribed in the constitution.
  2. Patients seeking medical care have the right to be provided with truthful and sufficient information about their illness, examinations, treatments, as well as the benefits and risks associated with these procedures by healthcare professionals in a language easily understood by the patient. This allows the patient to make decisions about consenting to or refusing treatment by healthcare professionals, except in urgent and life-threatening emergencies.
  3. Patients in life-threatening situations have the right to immediate assistance from healthcare professionals as necessary, without considering whether the patient has requested aid or not.
  4. Patients have the right to be informed of the name, surname, and profession of the healthcare provider attending to them.
  5. Patients have the right to request opinions from other healthcare professionals who are not directly involved in their care, and they have the right to request a change of healthcare professional or healthcare facility. These rights are in accordance with the existing patient care criteria.
  6. Patients have the right to confidentiality of their own information unless the patient provides consent or it is part of the healthcare professional’s responsibilities for the direct benefit of the patient or by law.
  7. Patients have the right to complete information when deciding to participate or withdraw from being a participant or subject in healthcare professionals’ research experiments.
  8. Patients have the right to access specific healthcare information concerning themselves as recorded in medical records when requested according to the procedures of that healthcare facility. This information should not infringe upon the rights or personal information of others.
  9. Parents, guardians, or duly authorized representatives may exercise the rights on behalf of patients who are minors under the age of eighteen, individuals with physical or mental disabilities who are unable to exercise their rights independently.

Patient’s Code of Conduct 

1. Inquire for the understanding of information and risks that may arise before consenting or refusing to undergo medical examinations or treatment.
2. Provide accurate and comprehensive healthcare information and medical facts to healthcare professionals during the medical treatment process.
3. Collaborate and follow the advice of healthcare professionals regarding medical treatment. In cases where it’s not feasible to follow, inform the healthcare professional.
4. Cooperate and abide by the regulations of the healthcare facility.
5. Interact with healthcare professionals, other patients, and visitors with respect, dignity, and refrain from disturbing others.
6. Notify healthcare facility staff of their entitlement to medical treatment with evidence they possess.
7. Patients should acknowledge the following medical facts.

7.1 Healthcare professionals performing duties in accordance with standards and ethics are protected by law and have the right to protection from unfair allegations.
7.2 Medical practice refers to current medical practices that have been scientifically proven, at that time, to be more beneficial than harmful to patients.
7.3 The medical practice cannot guarantee a diagnosis, prevent, or provide a cure for every disease or condition.
7.4 All forms of healthcare treatments carry inherent risks, and unforeseen circumstances may arise, despite healthcare professionals exercising due caution according to the conditions and practices of the medical treatment.
7.5 Screening, diagnosis, and disease treatment may produce errors due to limitations in the technology used and uncontrollable environmental factors, which do not meet the standard work practices.
7.6 Healthcare professionals have the right to exercise discretion in choosing medical treatments based on medical knowledge, abilities, limitations, as well as considerations for the overall benefit and rights of the patient, including consultation or referrals.
7.7 For the benefit of the patient, healthcare professionals may recommend or refer patients for appropriate treatment, provided the patient is not in an emergency situation requiring urgent and life-threatening care.
7.8 Concealment of medical health information and medical facts by the patient to healthcare professionals can negatively impact the medical treatment process.
7.9 Emergency rooms in healthcare facilities are reserved for patients in urgent and life-threatening emergency situations.

ทีมแพทย์ พยาบาล และบุคลากรทางการแพทย์  

ความสำเร็จของเรามีหัวใจสำคัญอยู่ที่ทีมแพทย์ผู้มุ่งมั่น เอาใจใส่ และได้รับการฝึกอบรมมาเป็นอย่างดีเยี่ยม โดยโรงพยาบาลเวิลด์เมดิคอลมีทีมแพทย์เฉพาะทางทุกสาขา รวมไปถึงพยาบาล เภสัชกร นักกายภาพบำบัด นักโภชนาการ นักเทคนิคการแพทย์  และบุคลากรทางการแพทย์อื่นๆ ที่มากด้วยความรู้ ความสามารถ และประสบการณ์การทำงาน อีกทั้งยังได้รับการฝึกอบรมจากสถาบันชั้นนำทั้งในและต่างประเทศ 

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